If possible, shorten the delivery time and preferably add several options courier, parcel lockers, personal collection, etc. You will also be able to choose the method of payment in your favor. The way in which the offer is presented is also very important. First of all, take care of the product descriptions , which should present all the information relevant to the consumer that will help him make a purchasing decision in the e shop. A very good idea will be to use video marketingfor product presentation. Also remember about the importance of customer reviews they should be an important part of the description of each product in your store.
How to get reviews online and offline? Since reviews play such a big part in the buying decision process, you can probably guess that it's worth getting them both online and whatsapp mobile number list offline. But how to do it and how to analyze the opinions obtained? Of course, in the case of online sales, the matter is much easier there are many effective ways to collect customer feedback. One of them is emails where the store invites the customer to leave a review. In this way, you can collect opinions both about the company and about specific products ordered by the customer.
Short SMS messages are also an effective method , so if you also have their phone numbers in your customer database, try this option as well. An interesting solution are pop ups that are displayed to the customer on the order summary page. Of course, at this point, the request for an opinion should be formulated in a slightly different way, it is worth asking, for example, about satisfaction with the shopping process. In the case of a stationary store, the way of collecting opinions looks a bit different.